Homega depot Complaint

Homega depot Complaint

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Home depot delivery and installation - appliances


Bought a dishwasher bottom freezer refrigerator convection stove and an otr microwave. Paid for delivery installation and placement of the old fridge in my basement. When the installer arrived he informs me that he cannot install the dishwasher nor move the old fridge to the basement. After showing him the contract he agrees to move the fridge downstairs but still refuses to install the dishwasher until I have a plumber come out and replace the shutoff valve. Meanwhile they are unpacking the range and discover the top is dented he informs me to keep the damaged one and places an order for the new one. He installs the microwave crooked and spends 8 minutes trying to convince my wife and myself that it's straight, meanwhile the plumber shows up but the instalier is now in a hurry to leave. After waiting 2 weeks the new rangel comes in along with 2 new installers they inform me they cannot install the new dishwasher then change their mindividual but they refuse to do anything about the microwave because the person who installed it damaged it and they don't want to be held responsible.
Shortly after they leave i discover the dishwasher doesn't drain. This was supposed to be a happy experience for me and my wife but this has turned into the purchase from hell.


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